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International Forum


Innovations. Remote Services, Cards and Payments 2012 3rd International Forum

Innovations and Networking for banks, operators, retailers and government

On May 21st-22nd 2012, PLUS Journal will hold Innovations. Remote Services, Cards and Payments 2012, the 3rd International Forum, which is going to take place in Moscow. The Forum is dedicated to the analysis of the industry’s challenges in Russia, CIS and globally, search of the ways for their solutions, major tendencies and perspectives of the industry’s development.

The special interest to the Forum shown by the market participants was drawn, in our opinion, by a presidential initiative that supported the idea of launching the e-government resource in Russia and with a help of which the government agencies and business were instructed to accelerate effective implementation of the program of remote personified services, so as to make them serve the needs of the state and the citizens.

On-line registration is open!

Speakers 2012


Aldo Luiz Chiavegatti Filho
Customer Satisfacion and Continuity Manager,
CIP – Câmara Interbancária de Pagamentos – Brazil

Mr. Aldo has 25 years of experience in IT and 15 years of experience in financial industry, joining CIP in 2008. Before CIP he worked on MARS (M&M), GTech Brazil and Europe, and Grupo Votorantim - Brazil. He holds a degree in IT from Mackenzie University – São Paulo, System Analysis on FAAP, Information Security post graduation on FASP, MBA on Management from IBMEC and ITIL and COBIT certification.



Marc-Andre Fengler,
Head of Payments - Strategy & Wholesale,
Vodafone Germany

Mr. Fengler has a degree in International Business Economics. Amongst others he has held marketing and business development positions with leading companies from the IT and telecommunications industry. He started at Vodafone 6 years ago in Product Marketing and Development. Today Mr. Fengler is responsible for the payment product strategy and development within Vodafone Germany Strategy and Wholesale department, aiming at positioning Vodafone to become a holistic service provider for online and mobile payments, focussing on contactless payments at the PoS.


Igor M. Goldovskiy
General Director,
Payment Technologies

Leading expert in plastic cards payment technology. The author of such books as: "Security in E-commerce" , "EMV microprocessor cards", "EMV- bank cards", "Microprocessor bank cards" and co-author of "Payment cards. Business encyclopedia".
Amember of MasterCard European Operations Advisory Committee since 1996.




Alexey Maslov
Chief Executive,
Association “National Payment Council”

Alexey is Chief Executive of the Association “National Payment Council”. He worked in American Express Company since before moving to the Association “National Payment Council”. Alexey graduated from the Moscow State Institute of International Relations (MGIMO University); later he followed Financial Institutions program in American Institute of Business and Economics (Moscow, Russian), Strategy and General Management program in Harvard University and Higher Economic School (Moscow, Russia) and Postgraduate program on the Constitutional Law the Moscow State Institute of International Relations (MGIMO University). Alexey published a number of articles on banking systems of different countries, as well as on functioning and legal status of the Bank of Russia.

Robert Courtneidge
Global Head of Cards & Payments,
Locke Lord LLP & Chairman,
Prepaid International Forum (PIF)

Robert Courtneidge is Global Head of Cards and Payments at Locke Lord LLP. He is noted for his knowledge and experience in the e-money area, where is has acted on matters for major financial institutions around the world, including Citibank, JP Morgan, GE Bank, Morgan Stanley, American Express, Visa, MasterCard and Diners Club as well as technology providers including Facebook, Amazon, Disney, Money Supermarket and Yahoo. He has more than 20 years of experience in the cards and payment systems and is skilled in all aspects of consumer finance issues, including consumer protection, banking regulation and compliance and data protection.

Robert works closely with The Payments Council, HM Treasury and the Financial Services Authority and other compliance and industry bodies to ensure compliance for his clients. He places special emphasis on working with high tech industries and products in the financial services industry, embracing new technological and legislative/regulatory developments. Many of his clients have new products, and he is able to guide them in the process of bringing them to the market.

Robert is a frequent spokesperson on current issues facing the European Payments' Industry including the Payment Services Directive, SEPA, Third Money Laundering Directive and the second E-money Directive and regularly speaks worldwide on prepaid cards and its technology. Robert was named Best Industry Contributor at The Prepaid Awards 2011, recognising his achievements and commitment to the industry. He is Chairman of the Prepaid International Forum.

Education:
LL.M., International Business Law, King's College, London, 1990
Guildford, 1987 Law Society Finals
LL.B., Reading University, 1986

Jeremy King,
European Director,
PCI Security Standards Council

Jeremy King, the European Director of the PCI Security Standards Council (PCI SSC) leads the Council’s efforts in increasing adoption and awareness of the PCI security standards in the European region.  In this role, Mr. King works closely with the Council’s General Manager and representatives of its policy-setting executive committee from American Express, Discover, JCB International, MasterCard Worldwide, and Visa, Inc.

His chief responsibilities include gathering feedback from the European merchant and vendor community, coordinating research and analysis of PCI SCC managed standards in European markets, and driving education efforts and Council membership recruitment through active involvement in local and regional events, industry conferences, and meetings with key stakeholders. He also serves as a resource for Approved Scanning Vendors (ASVs), Qualified Security Assessors (QSAs), Internal Security Assessors (ISAs), PCI Forensic Investigators (PFIs), and related staff in supporting regional training, certification, and testing programs.

Mr. King brings extensive experience in the payment card security and high-tech industries to the PCI Security Standards Council. Most recently, he served as Vice President for the Payment System Integrity Group at MasterCard Worldwide, where he played an integral role in developing payment terminal and chip card security programs. He also spent more than 14 years working in the U.K. semiconductor industry and has a strong background in payments technologies, including contactless card, encryption, and mobile payment technologies.

Peter van Leeuwen,
Strategy & Business Development Manager,
KPN

JPeter van Leeuwen is at the moment a Strategy & Business Development Manager at KPN Consumer market and responsible for the Strategic development and service innovations in the Mobile market. He has build up a career in financial services like collections, Risk management and Payment Services. His main focus at the moment is contactless Mobile Payment services & Access/Identity Management. More specific, his goal is to introduce mobile contactless services like Mobile Proximity Payments, Ticketing Services, Loyalty etcetera, in the Dutch Market.

In the past years Peter van Leeuwen builds up a huge network in the Mobile & Financial market place and he is a well-known specialist on Mobile Proximity Payments. He is also a member of the GSMA Pay Buy Mobile Initiative core team and took part in the GSMA and EPC (European Payment Council) cooperation workgroup.
For the Dutch NFC Proximity Payment initiative known as Sixpack Peter van Leeuwen is a member of the program management core team.

Andres Fontao
Andres Fontao
Executive Mobile Banking Consultant
Clairmail Mobile Solutions

Andres Fontao is currently Executive Mobile Banking Consultant at Clairmail Mobile Solutions. Andres is based in Madrid and performs a hybrid role of executive mobile banking consultant, marketing and product marketing in Europe. In the role of executive consultant, Andres provides consulting services on mobile banking strategy to prospects and customers.  In the role of marketing, Andres acts as a local expert resource for analysts and press, and related to product marketing, he assists HQ with research and data collection on requirements for Europe. Andres joined Clairmail in September 2011 after four years at Bankinter where he was head of its successful mobile strategy rollout. He initially joined Bankinter in 2007 to launch the bank's own Mobile Virtual Network Operator (MVNO) and in 2008 assumed responsibility for mobile strategy, specifically defining the bank's strategic plan for mobile banking.

As head of mobile banking, he was responsible for product development and management of mobile banking services, definition and implementation of its m-banking strategy, launch of new mobile services and applications, and definition of the marketing mix for channel adoption and usage. During his tenure, Bankinter saw a 272% growth in its active customer base from November 2008 to June 2011.

Daniel Bessmert
Daniel Bessmert
Clairmail Inc in Russia

Daniel Bessmert has a unique and global background where he has lived and worked in 7 different countries, done business in all continents and has a great track record in differed Sectors/Industries. Currently Daniel heads up Clairmail Inc in Russia & CIS, being based in Moscow. Clairmail holds a global leadership role in providing Financial Institutions leading edge Mobile Solutions, Technologies and Strategies. Prior to Joining Clairmail Daniel's career included being VP at Citibank, mainly looking after the successful Credit Cards launch in Russia (2004-2009), Marketing/Sales Manager at Redbull New York, an initiative which has been dubbed one of the best sales strategies and execution in our modern history (2001-2004), just to name a few success stories all of which had innovation and industry leadership at its forefront.

Daniel holds an BBA from New York City University, MBA from Stockholm School of Economics and is fluent in English, Swedish, Russian and conversational in French. Daniel's achievements has been in several industry leading magazines (Forbes, SmartMoney, Los Angeles Times) and Daniel is a regular speaker at industry events.

Sergey Lukyanov
Regional Manager
ACI Worldwide

Sergey Lukyanov – Regional Manager of ACI Worldwide brings more than 20 years experience of payment systems – working in banks (URALSIB and Unicombank) and for software suppliers (RS2 Software Group, CartTech Ltd.). Prior to joining ACI Worldwide, Sergey Lukyanov worked as Deputy CEO of BPC Banking Technology 5 years. He graduated Radio Faculty of MPEE in 1982 and received his MBA/MBI diploma at GUU, Russia’s State University of Management in 2007.

Manuel Villamayor
Head of the Government and Secure ID division
Nagra ID - Kudelski Group

Manuel Villamayor is Head of the Government and Secure ID division at Nagra ID - Kudelski Group. In this function he is responsible for the worldwide market, sales and partner strategies working closely with governments, security printers, card manufacturers and system integrators around the globe to develop and implement Secure Identification & Authentication solutions supplied to governments, corporations and banks worldwide, for the rollout of citizens e-ID documents programs like Electronic Passports, e-Service ID Cards, National e-IDs, e-Driving License, e-Health cards, as well as Secure e-Credentials for functionaries, enterprise employees and e-Consumers.

Before joining Nagra ID, Mr. Villamayor was Vice President Government and Secure ID Division of HID Global (ASSA ABLOY group), previously he held several key management positions in SOKYMAT and Assa Abloy Identification Technologies (ITG).

Mr. Villamayor has a wealth of international business and management experience from a career that spans over 15 years with technology and secure identification & authentication based companies, and was directly involved on the first twenty five electronic passport deployments around the world.

Vasily Grigoriev,
CEO
BPC Banking Technologies

Vasily has over 15 years of experience in the cards and payments industry. In 2007 he was appointed CEO of BPC Banking Technologies and under his leadership the company has tripled both revenue and account base to currently 85 clients in 26 countries.
He holds a degree in automated management systems from the Moscow State Aviation Technological University.

Alexey M. Filippov
Director of the Information and Payment Systems Department
Shtrih-M Company

Mr. Filippov has been working at Shtrih-M since 2005. In 2007 he became the Head of the Information and Payment Systems Department. The main business areas: banking self-service terminals, information kiosks, YARUS POS terminals.

Luigi Piserchia
Sales Region Director Europe
Matica Systems

Mr. Luigi Piserchia has studied in Etobicoke Collegiate Institute – Toronto Canada. He has been working in the field of Card Issuance equipment and mailing machine since 1991 with various market leaders. Development of International Sales Network, working closely with Distributors in the field of desktop printer business, Instant Issuance Embossers, and centralized personalization equipment.

Brand development, web site traffic growth. Developed brand strategy and statistics system. Strategic Consulting, including business plan & sales strategy development for enlarging dealer network.

Steven Parker
Group Country Manager, Russia, CIS & SEE
Visa

Steven Parker heads up Visa’s businesses in Russia, CIS and South-Eastern Europe. His responsibilities include all business development, client management, government and regulatory relationships and overall direction of Visa’s business in the 19 markets across this diverse geography.

Parker joined Visa in 2006, leading the Central Europe, Middle East and Africa (CEMEA) Marketing and Products division, which covered all brand marketing, sponsorship, product development and innovation and merchant acceptance activities. His recent roles have also included management of all Business Development functions for CEMEA and General Manager for the Sub-Saharan Africa region.

Before Visa, Parker was with the Royal Bank of Scotland, where he was Head of Operations and Planning for the Direct Sales division. Parker has lived in more than 10 countries, including Hong Kong, France and Australasia and his career has spanned a variety of organisations from HSBC and Standard Chartered to Booz & Co. (strategy consultants) and Holiday Inn (hotels). His responsibilities included leading pan-regional marketing and sales for the organisations as well as strategy and distribution development.

Parker completed his Masters in French and Philosophy at Oxford University and received his MBA from INSEAD Business School.


Alexei Chamaiko
Deputy CEO
Intervale Companies Group

2007-2008 - CIO, Baltiyskiy Bank (JSC) 2006-2007 - CIO, Tinkoff Credit Systems (JSC) 2000-2006 - Head of remote banking services and plastic cards department, Industrial and Construction Bank (JSC), St. Petersburg. Graduated from St. Petersburg State Engineering and Economic University. Advanced training courses in the South Karelian Polytechnic University (Finland)

Alexandr Zakharov
Product Manager (Financial Services)
MegaFon/MegaLabs

Alexander Zakharov (10 Jan 1984) joined MegaFon in 2006 after quitting his job at a mobile handset retail chain. While working for MegaFon, he was promoted from regular staff to an executive position. In 2010, he headed the innovative development department, implemented joint projects with the organizations from related industry sectors, developed and deployed innovative services. Currently, Alexander is responsible for the financial services branch and is the manager of NFC Transit Project in Yekaterinburg. He also has a record of successful projects based on mobile commerce schemes. Alexander prepared and participated in various exhibitions, forums (StartUp-2010, Innoprom-2011, etc.).

Bulent Ozayaz
Senior Vice President for VeriFone South Europe and Russia.
VeriFone

Bulent Ozayaz was appointed Senior Vice President for VeriFone South Europe and Russia in February 2012. Joined VeriFone in 1996, he held various positions as product management & development responsible , Vice President of Marketing and General Manager & Vice President for VeriFone’s North America Financial Group. Most recently he served as CEO and Vice President with responsibility for VeriFone’s payment-enabled media business.
Born in 1973, Bulent Ozayaz holds a Bachelor Degree in Electronics Engineering from METU (Middle East Technical University) and MBA from Hofstra University – New York.

Maxim Sergeevich Emm
New technologies business, Development director
INPAS

2001-2011 – analyst in operating system software security department, Deputy director, Director of audit and consulting department in Informsecurity Company.
Since 2011 till present time – Head of the department of new technologies in INPAS Company.

Alexander Sergeevich Melkumov
CEO
Peak Systems

2008-2010 – key account manager, Deputy commercial director in INPAS Company.
2010 – Sales director in PEAK Systems
Since 2010 – till present time – CEO of PEAK Systems LLC.

Onur Kursun
Senior Principle, High Growth European Markets
MasterCard Europe

Onur Kursun is Senior Principal in MasterCard Advisors Europe leading the MasterCard Advisors’ business for High-Growth European Markets based in Istanbul, Turkey. In this role Onur is responsible for management of all MasterCard Advisors operations and thought leadership working closely with the respective country managers and account teams across the region. Prior to his role in MasterCard Advisors, Onur Kursun was head of product specialist team in high growth and emerging markets in MasterCard Europe.

As team head, he managed sales and product development activities for both core products and innovative platforms in a region of 29 countries which includes key markets i.e. Russia, Poland, Turkey, Romania. Before his existing role he used to be a product sales specialist for consumer credit products responsible for Balkans, Turkey and Israel. Before joining MasterCard, Onur has worked as management consultant with a focus on retail banking and payment systems. During his consultancy career, Onur has worked with many banks in diverse geographies comprising USA, Russia, Middle East and Turkey. He was also head of finance center of excellence. Onur has completed B.Sc. degree in Industrial engineering from Bosporus University of Turkey and holds a joint M.Sc. degree in Finance & Economics from London School of Economics and Political Sciences.

Elena Vuevskaya
Sales Director (Direct Sales, Personalization Services)
Gemalto

Elena has extensive experience in payment cards and technologies. She started her career at a bank where she was the Head of Card Department. She was involved in many card issuing and personalization projects implemented by a number of Russian and international banks. In 2011 she was appointed Sales Director for Russia (Direct Sales, Personalization Services) at Gemalto, a world leader in digital security technology. Responsible for sales and business development in the field of Secure transactions on the Russian market. Graduated from Moscow State Institute of Steel and Alloys and Russian Academy of Entrepreneurship.

Alexander Yurevich Tikhonov
Business Development Director
Universal Electronic Card

Has been working for more than 10 years in marketing, business development and project sales department in companies, specializing on the use of smart card technologies in Russia and CIS countries. Before coming to JSC «UEC» he held senior positions in BGS Smartcard Systems and Net1 Universal Technologies company, which belongs to Net1 group of companies.

Boris Borisovich Poddubny
Business Development Director
IBM East Europe/Asia
Parsla Bethere
Software Product Line Manager Cards
Tieto Financial Services

Parsla Bethere has been working for Tieto since 2003. She joined the company as Senior Business Analyst. Since 2006 Parsla has been holding the position of Leading Business Analyst. She has participated in multiple projects: Mobile banking solution, Card Suite Acquiring, Cash-in device management system development, Amex, Diners, JCB Processing, etc. In April 2008 Parsla was appointed Unit Deputy Manager, Product Line Management. Currently Parsla acts as Product Line Manager in Product Offering Department. Before joining Tieto, Parsla had worked for the First Data Latvia (previously the Bank Service Centre) for eight years. She started as a specialist and stepped as high as the Head of Production Department.

Mikhail Valerievich Mamuta
Director of Russian Microfinance Center
President of the National Partnership of Microfinance Market Stakeholders (NAMMS)

Mikhail V. Mamuta was born on 29 September 1974. A graduate of Voronezh State University, he specializes in nanoelectronics and nanotechnologies. Mr. Mamuta holds a Master's degree in physics.

He holds a second degree in Finance, Lending and Banking and has special skills in anti-crisis management and adult education. Mr. Mamuta holds a Ph.D. in Economics. Since 1997, he has worked in the sphere of financial and lending technologies for small business and microfinance.
From 1997 to 2000, he had been working in Voronezh Regional Administration and being responsible for small entrepreneurship support. As part of his professional experience, he worked as crisis manager in banking sphere. As an expert, he participated in the development of crisis management guidelines to the Federal Financial Rehabilitation Service of the Russian Federation. From 2000 to 2003, he had been working as the General Director of Voronezh Regional Fund for Small Business Support. Mr. Mamuta was engaged in creation and development of a microfinance program, building a regional microfinance network. Since August 2003, he has been the Director of Russian Microfinance Center, and since April 2006, the President of the National Partnership of Microfinance Market Stakeholders (NAMMS). Mr. Mamuta is a member of the SME Development Council under the auspices of the Chairman of the Council of the Federation of the Federal Assembly of the Russian Federation, and a member of the Coordination Council at the Ministry of Finance in charge of legislation development for the microfinance and credit cooperation.

Mathias Adler
Head of Business Development B2B & B2C
Skrill Ltd

Mr Adler holds a Master degree from the Grande Ecole Superieur de Commerce of Marseille. He is responsible for growing Skrills’ (former Moneybookers) high value consumer base as well as enabling new merchants to use Skrill Digital Wallet system to accept chargeback protected payments globally in real-time.

Danny Fundinger
Management Consultant Core Banking and Payments
NTT DATA Germany

Dr. Danny Fundinger has a background in the IT and payments industry. As Management Consultant he is responsible for the European Mobile Payments & Wallet portfolio of Japanese-based NTT Data, one of the leading global IT consulting and service companies. He has published articles and book chapters about Mobile Payments and the Mobile Wallet and regularly writes in his blog about these topics. He co-initiated the international research project SEMOSA for interoperability of trusted mobile services.

Yuriy Iosifovich Oprisko
Deputy CEO
MASTER Union

He is the Member of the International Informatization Academy and the World Academy of Sciences for Complex Security, Professor, Doctor of Economics, Candidate of Science for Engineering, a recipient of the State Prize of Ukraine for Science and Technology.

In 1959 he graduated from Lvov State University (the Faculty of Mechanics and Mathematics) and specialized as mathematician and computer operator. He is an expert in the sphere of automated management systems for industries, companies and technological processes as well as of national and regional card payment systems.
From 1959 till 1962 he worked at the Institute of Cybernetics of Academy of Sciences of Ukraine (Kiev).
From 1962 till 1975 – Director of Computing centre of the Ministry for Shipbuilding Industry of the USSR and Chief Design Manager of automated management systems for enterprises of shipbuilding industry.
From 1975 till 1985 – General Director of the Research and Production Association “Gorsystemotekhnika” (Kiev) and Director of R&D Institute for automated municipal services management systems (Kiev).
From 1985 till 1987 – Computing Department Chairman and Dean of the Faculty of Engineering and Economics at the Institute of National Economy (Kiev).
From 1987 till 1991 – Deputy Chairman of the Board of Sberbank of the USSR (as a Deputy Minister of the USSR). He was heading the development of the national card payment system in the USSR.
From 1992 till 1997 – Senior Vice-President at VartElecom.
From 1997 till present – General Director at Imedi-service Ltd.
From 2001 till 2002 – Executive Director at MfiB Ltd.
From 2002 till 2003 – Deputy Chairman of the Board of Master Bank.
From 2003 till present – Deputy General Director at Master Corporation and Deputy Chairman of the Board of Directors of Master Capital Bank.
Yuri Oprisko is awarded with the Order the Red Banner of Labour, a number of the USSR medals, and more than 30 International and Russian civil orders and medals. He is an honored inventor of the USSR.
Yuri Oprisko is the author of more than 150 scientific publications, four monographs and two inventions. The results of his scientific studies are put into the basis of the automated systems for ship designing and NC machine controlling when parts of the ship hull are cut out, management systems for Ukrainian cities and towns, creating and controlling databases of population, fixed capital, overhead and underground utilities of big cities as well as project development and pilot zone creation for the national card payment system of the USSR.

Georgiy Tsnobiladze
President
IMEDI JSC (France)

Professional background:
1989 - 2012: IMEDI JSC, a consulting company operating on the FSU territory
IMEDI Subsidiaries:
- IMEDI-Service (Russia) (95%)
- IMEDI SAKARTVELO (Georgia) 100%
1987 - 1989: PLESSEY (France), a subsidiary of PLESSEY PLC (UK), Head of Electronics and Telecommunications Department
1986 - 1987: INFI (IT service provider), engineer
1981 - 1984: Computing Center of the Ministry of Agriculture of Georgia

Mikhail Khasin
Head of Application Services
Sberbank Technology ("SberTech")

Mikhail joined Sberbank Technology from Deutsche Bank where worked as a Director of Global Information Services – Capital Markets. During his 10 years within Deutsche Bank Mikhail occupied different global positions in managing software development and played a key role in building Software Development Center in Russia. Prior to joining DB, Mikhail spent 5 years of his career at “Diasoft+Programbank” as deputy chief of development where he was involved into development banking software for operations and back office. He has an extensive experience in banking software development and outsourcing as well as comprehensive experience in architecting and building fault tolerant, real time, high performance trading and back office platforms. Mikhail holds a Ph.D. in Computer Science from Moscow Institute of Physics and Technology and MBA degree from Moscow Academy of National Economy.

Alexey Demin
Sales Manager B2B
G Data Software Russia and CIS

Alexey Demin is in charge of G Data corporate solutions’ promotion in Russian Federation and C IS markets. He had worked in the Information technologies sphere for more than six years. Before working in G Data Software he was a director of LDE distribution company which still co-operates with G Data in Russia. Earlier he worked in Avira’s distribution center and in one of the regional information centers of KonsultantPlus. Before coming to the IT industry Alexey was an employee of AirBerlin in their headquarters, one of the leading airlines in Germany. He worked there for four years before he moved back to Russia. In 1999 Alexey graduated from Belgorod University of Consumer Cooperation and won a scholarship from RuFo, Russian Fund of German Economics. It gave him an opportunity to study in two Berlin universities and to be invited to an internship in the logistic department at Bosh.

Yuriy S. Tovb
General Director, the first certified service engineer
for personalized Datacard equipment (1993)
CARDHALL Group

At present General Manager of Group of Companies CARDHALL that is consisted of three companies: GAMMA-CARD – distributor of Datacard and others equipment vendors. Pronit – Software programs for the new information technologies. 45 registered programs by the Russian Government. More than 80 EMV installations certified by Visa and MasterCard. Tagrus – plastic cards of the highest quality and the best design. Three times awarded as the best design in the world by Visa and MasterCard.

Alexander Bakeev
Lead Digital
R.May Consulting Group

In 2011 he lectured a series of seminars for the mini-MBA course “Internet Marketing” at Plekhanov Russian Academy of Economics. Within 2011-2012 he worked with major Russian and international brands such as Sony, Lenovo, Blood Service, MTS, DIM, HRS, AlfaStrakh.

Alexander is one of the best Russian experts for social media promotion, virus and guerilla marketing. At present he heads all Digital activities at R.May Consulting Group, is engaged in strategy and tactics development and runs all key account projects: “We help our clients to use their web-resources and social capital (often underestimated by the companies) in a much more efficient way. We advise companies on all aspects of communication activities and promotion both in traditional and new media as well as train their staff to work in social web and create communications of the high level.”
Apart from that Alexander is:
- Member of Social Media Club Moscow;
- Author-expert at Brainity.ru;
- Author at TheNextWeb.ru;
- Editor of li-li-li.ru.

Elena Naumchik
Customer Relations Expert

11 years on the field of marketing and customer service. Elena launched such projects as Bank of Moscow’s Premium Club and currency type bonus program for TSUM luxury department store. For more than 2 years Elena has been a head of loyalty program of the Russian largest FMCG retailer X5 retail Group, the «Perekrestok Club». In 2010 Elena took part in the development of retail business for the leading Russian bank Sberbank of Russia, being responsible for the customer service quality in 720 Moscow offices. At present time Elena works for FSUE Russian Post on customer service development. Elena is a member of international association of customer service consulting, CustomerStrategyNetwork.

Kamil Kurmakaev
Founder Wikimart

He was born and raised in Kazakhstan. Kamil graduated from Moscow Institute of Physics and Technology (MIPT) and Stanford GSB. His job as a trekking instructor at Mounting School of Moscow State University was his first experience as a leader. Between MIPT and GSB he was a consultant at Strategica, helped top-management of Russian companies to work out plans of long-term development. He was a project-manager of the National Program for Reading Promotion and Development in Russia. In 2008, when he was a first-year student of Stanford GSB, he, in cooperation with Maxim, founded Wikimart, where he works up to now.

Maxim Mozgovoy
Customer Relations Expert

Maxim Mozgovoy worked for some leading international and Russian companies – suppliers and consumers of CRM solutions – and managed introduction processes for CRM systems of different directions, from pharm-business or FMCG on out to IT or telecoms. Mainly he was engaged in solution developing for CRM strategy management and client loyalty management. Maxim was responsible for creating and introducing the churn management strategy for MTS Corporate Center, where he initiated and implemented the project of operational CRM. When he was with Sberbank he was responsible for developing and implementing CRM strategy. There he launched the pilot version of the operational CRM program, which was consisted of 5 projects, as well as implemented some initiatives in the field of client analytics and data quality management.

Victor L. Dostov
Chairman
Russian Electronic Money Association

A managing partner and co-founder of PayСash Group, specializing in engineering, project management, investing and consulting in the field of payment solutions and related areas. The Director for innovative retail payment technologies at Tavrichesky Bank. He is a regulatory system builder for electronic cash payments within the expert groups of the Central Bank, Eurasian Economic Community, Infocommunication Union, Mobey Forum, GSMA. Cand. Sc. (Physics and Mathematics). The author of many analytical articles in the fields of technologies, marketing and electronic payments regulation.

Pavel Lozhkin
Deputy general director
Andek

Pavel Lozhkin graduated from Saratov State University. He has got deep knowledge in risk management area (not only including IT and IS), experience in IT and IS management, process development, project management, staff hiring, training and team management, more than 20 years of work in IT field including development experience, hands-on servers and network administration.

Work history:

Head of the system administration team, Telecom provider RenetCOM at Saratov’s region

DeltaBank (currently GE Money bank), IT audit and risks, technical support of Information security, cryptography and information protection, IT project support

Faberlic CIO

CitiBank, IT control & compliance officer of CIS and Eastern Europe.

AbsolutBank, CISO

CEO Deputy, business risks consulting, Andek

Vladimir Yelokhin
Director General
Scientific Instruments

The Director General of the Scientific Instruments company (St. Petersburg), that participates in the implementation of Russian IT projects, develops and manufactures equipment for personalization of modern highly protected identification documents, ic tools, and other high-tech products. A graduate of the Physics Department of Leningrad State University, Ph.D. in Physics and Mathematics. Over thirty years of experience as a top manager in the field of engineering

Pavel Pleshkov
FSI at EMC Russia&CIS
Information Intelligence Group

Pavel was born in Samara and raised on Nothern Pole of Cold in Yakutia, then got his Master degree on System analysis and management in Dubna University. Has more than 10 year’s experience of customer problems solving in the area of document driven processes transformation. Currently he is responsible for financial industry in EMC Russia and CIS Information Intelligence Group.

Dmitry Gromov
Head of scientific department
ТProcessing Technologies

Dmitry Gromov (Doctor of Engineering, TU Berlin) graduated from the Faculty of Information Technology and Management of the Belarusian State University of Informatics and Radio Electronics. After that, he worked at universities and research centers in Germany and Canada for a long time. He defended his thesis at the Berlin Technical University. Currently, he is the head of scientific department of the Processing Technologies company, responsible for NFC technology development and application. Apart from that, he is the executive officer in charge of research work in the sphere of NFC-based mobile transport applications carried out to the order of Infocommunication Union.

Denis Kosenkov
Director of Corporate Governance and Legal Support Department
Enter Company

Graduated from Bryansk State University in 2001 and until 2002 he had been a lecturer at the Law Faculty of Belarusian State University. From 2002 to 2003 he worked as legal counsel, and from 2003 to 2007 headed the legal department of OAO ReCom (MTS Group). In 2007 he started working in the mobile retail industry as Director of the Legal Department of OAO TS-Retail, and since 2009 as Director of Corporate Governance and Legal Support for ZAO Russian Telephone Company (MTS retail network). In July 2011 joined Enter Company as Director of Corporate Governance and Legal Support Department.

Anton Shigapov
Vice-President,
MasterCard

An expert in modern payment technologies and one of the leading managers of the MasterCard Russian team which he joined in July 2008. Responsible for the development and implementation of innovations in Russia, in particular, PayPass contactless payments. Prior to joining MasterCard he worked in a number of major international financial and banking institutions.

Vladimir V. Komlev
General Director
United Card Service

Vladimir V. Komlev was born in 1966 in Moscow. In 1989 he graduated with honours from the Moscow higher technical school named after N.E. Bauman as an electrical engineer (automation and robotic systems).

The same year he took a course at the International Space University, Business and Management Faculty, Strasbourg, France. In 1995 he graduated from the Moscow School of Economics, majoring in Bank Accounting, and took a training course in Bank Management at Credo Bank. In 2000 he graduated with honors from the Finance Academy under the RF Government as Finance and Credit specialist. In 2011 he studied at Harvard Business School, Leadership programme. Since 1995 he has been working for ZAO United Card Service, to begin as vice-president and then as deputy director general. From December 2000 till present - General Director of ZAO UCS.

Maxim Kurgaev
Marketing Director of Ingenico Russia/CIS
Ingenico Payment Systems

Maxim Kurgaev is a Marketing Director of Ingenico Russia/CIS - a leading provider of payment solutions, deployed in more than 125 countries. Maxim Kurgaev is a professional in the field of advertisement and marketing with the 15-year experience including more than 10-year experience in hi-tech and IT-marketing. Before joining Ingenico in 2007, he worked with largest system integrators and the leading IT companies (1С, Microtest etc.). Maxim has 2 higher educations - technical and economic.

Vadim Yanborisov

Guzeliya R. Imaeva
General Director
National Agency for Financial Studies (NAFI)

April 2011- to present. National Agency for financial studies (NAFI). Chief Executive Officer. 2007-2010 г. National Agency for financial studies (NAFI), Deputy Director General. 2006-2007г. Russian Public Opinion Research Center (VCIOM), Head of research for Business. 2004-2005г. Russian Public Opinion Research Center (VCIOM), Project manager.

Juri Voore
Corporate Account Manager
AS Sertifitseerimiskeskus , Tallinn, Estonia

1998 - 2003 project manager in Estonian Citizenship and Migration Board under the Ministry of internal Affairs, responsible for the development of new generation Estonian travel documents (passports) and national eID cards and for implementing the digital signature law.

From March 2003, project manager and corporate account manager in AS Sertifitseerimiskeskus, company providing certification services to the Estonian eID cards and developing software and practices necessary for handling digital signatures and documents compliant with Estonian and European legislation.

Ahmet Tosun
Managing Director - EECA
TIMWE

Ahmet Tosun has his bachelor’s degree in Sabanci University in Manufacturing Systems Engineering. In year 2003, Ahmet has established a company with 2 partners, named UNI-CO, which was one of the first premium online student communities in Turkey, giving its members special discounts and money can’t buy advantages in various areas.

In year 2005 Ahmet joined Henkel, where he worked for over a year in the trade marketing department responsible for different projects, with the main responsibility being the sales force and merchandisers automation project. In June 2006, Ahmet has joined TIMWE as “channel manager for Turkey” where he took role in the launch of company’s local office, which later became the regional office for the EECA region (Eastern Europe and Central Asia). In late 2007, Ahmet took over the responsibility of “Country Manager for Kazakhstan”, where he moved and lived in Kazakhstan for over a year, established contracts with all 4 mobile operators in the country and launched the first local office of the company in CIS. In 2009, Ahmet moved back to Turkey, where he assumed the role of “Managing Director for the EECA region” during which a new local office was established in Azerbaijan and different services launched in various CIS countries such as Kyrgyzstan, Uzbekistan, Georgia, Cyprus, Ukraine and Belarus. In mid 2010, Ahmet has moved to Moscow, where maintaining his current responsibilities, took responsibility of launching company’s Moscow office and is still based there for the time being.

Lars Syberg
Нead of the FortConsult specialized team for payment security Fcon2
FortConsult

Has been working in the International Security Company FortConsult since 2004. He is head of the FortConsult specialized team for payment security Fcon2. The team are actively working to break the security in many payment systems, and has a long history of success in that area. He was the first to work with the PCI standard in North Europe and has been involved in many banks and financial institutions working with securing payment systems in Europe and Russia. Lars Syberg holds a HD in Informatics and Management Accounting from Copenhagen Business School

Aleksandr Zagorujko

Ruslan Saidaliev
NFC Business Development Manager
Gemalto

Ruslan Saidaliev is working in smart-card and value added services industry since 2004. He is an expert in NFC (Near Field Communication) and TSM (Trusted Service Management). Double winner of Gemalto's The Best Account manager in CIS award.

Elena Vinogradova
Deputy General Director
UCS

Born in Moscow, graduated from the Moscow Institute of Steel and Alloys, majoring in physics of metals, and Moscow State University of Informatics and Statistics, specializing in banking. She started her career in UCS as a specialist. Then she held various positions including, the Director of Retail Department of the ACB Rosbank, among them. He has 20 years experience in the card acquiring and issuing.

Kuznetsov Vadim

Balesin Evgeny
Vice President
Russian Europay Members Association (REMA)

Born in 1961.
Evgeny has two university degrees, in engineering and foreign economics.
Since 2005 he works in the payment cards industry. His current position is Vice President of Russian Europay Members Association (REMA).
Mr. Balesin is also a Head of REMA Security and Risk management Committee. He is also a REMA representative in EAST (European ATM Security Team)